Returns, Exchanges and Shipping Policy
RETURN & EXCHANGE POLICY
All sales are final. No refunds or exchanges unless the item arrives damaged. Damaged items must be reported to Jazz It Up Boutique within 3 days of delivery. Please email support@jazzitupboutique.com with your order number and photos of the damage.”
PRICE ADJUSTMENTS
We do not offer price adjustments or price matching on previous purchases.
Once an order has been placed, we are unable to refund the difference if an item is later marked down, included in a promotion, or offered at a discounted price. This includes flash sales, holiday promotions, clearance markdowns, discount codes, and other limited time offers.
To ensure fairness to all customers, all prices are honored only at the time of purchase.
SHIPPING POLICY
Effective January 1, 2026:
All orders are shipped via USPS or UPS. The shipping carrier is selected based on the shipping method and destination.
- Standard shipping is estimated at 3–5 business days from the date the order is placed. Standard shipping delivery dates are estimates and are not guaranteed.
- Express shipping takes 1–3 business days from the date the order is placed.
Please Note: On occasion, it may take slightly longer for your package to arrive. This is typically due to routing errors or congestion during the holiday season. Jazz It Up Boutique is NOT responsible for lost or stolen items.
We provide a tracking number so you can check your package along the way! We will send you an email with the tracking number the same day your package is shipped.
INTERNATIONAL ORDERS
International orders may be subject to customs fees, import duties, tariffs, taxes, or other charges imposed by your country's customs authority. These fees are determined by your local government and are the sole responsibility of the customer. Jazz It Up Boutique is NOT responsible for any taxes or duties that may be charged by your home country.
Jazz It Up Boutique is not responsible for any customs fees, import duties, tariffs, taxes, brokerage fees, or additional charges incurred upon delivery. These charges are not included in your order total or shipping cost and must be paid by the recipient. We recommend contacting your local customs office before placing your order if you have questions about potential fees.
CANCELLATIONS NO ORDER CANCELLATIONS
NO ORDER CHANGES! After your order has been placed it is no longer able to be cancelled.
DO YOU OFFER REFUNDS?
All sales are final. No refunds or exchanges unless the item arrives damaged. Damaged items must be reported to Jazz It Up Boutique within 3 days of delivery. Please email support@jazzitupboutique.com with your order number and photos of the damage.”