Returns, Exchanges and Shipping Policy

RETURN & EXCHANGE POLICY
Please note that due to COVID-19, we have implemented the following return and exchange policy. As part of our COVID-19 response, we will temporarily NOT allow returns on items. RETURNS Defective Merchandise: If you have received an item with any problems or defects, please contact us within 3 days of receiving your order to inform us of the issue. If we are not notified within 3 business days, you will no longer qualify for a return. You must send a photo to info@jazzitupboutique.com of the damage/defect item along with all the details of your order invoice.

**Please also keep the following in mind that: All SALE items are FINAL SALE! ALL accessories are FINAL SALE! ALL bodysuits, swimwear are FINAL SALE! We do NOT price match**

PRICE ADJUSTMENTS
We do not offer price adjustments or price matching on previous purchases.

Once an order has been placed, we are unable to refund the difference if an item is later marked down, included in a promotion, or offered at a discounted price. This includes flash sales, holiday promotions, clearance markdowns, discount codes, and other limited time offers.

To ensure fairness to all customers, all prices are honored only at the time of purchase.

SHIPPING POLICY
Effective January 1, 2026:
All orders are shipped via USPS only and should arrive within 7 business days.

Please Note: On occasion, it may take slightly longer for your package to arrive. This is typically due to routing errors or congestion during the holiday season. Jazz It Up Boutique is NOT responsible for lost or stolen items.

We provide a tracking number so you can check your package along the way! We will send you an email with the tracking number the same day your package is shipped.

INTERNATIONAL ORDERS
International orders may be subject to customs fees, import duties, tariffs, taxes, or other charges imposed by your country's customs authority. These fees are determined by your local government and are the sole responsibility of the customer. Jazz It Up Boutique is NOT responsible for any taxes or duties that may be charged by your home country.

Jazz It Up Boutique is not responsible for any customs fees, import duties, tariffs, taxes, brokerage fees, or additional charges incurred upon delivery. These charges are not included in your order total or shipping cost and must be paid by the recipient. We recommend contacting your local customs office before placing your order if you have questions about potential fees.

CANCELLATIONS NO ORDER CANCELLATIONS
NO ORDER CHANGES! After your order has been placed it is no longer able to be cancelled.

DO YOU OFFER REFUNDS?
For all returns we issue store credit only. Refunds are not available. Unfortunately, if the item is marked FINAL SALE cannot be returned. Are there any return fees? Return shipping postage is the sole responsibility of the customer. If you receive the wrong item or a faulty product we will cover the return cost.